There must have been joy at Apple when the new and seriously flawed Google Gmail app for Apple iOS devices arrived for testing. The app appeared in the Apple App Store for only a short time earlier today before being pulled. As Google tweeted about the mishap, “The iOS app we launched today contained a bug with notifications. We have pulled the app to fix the problem. Sorry we messed up” If Apple’s previous handling of new apps is any indication, Apple got the app, tested it, must have found the obvious bugs, and released it to the App Store anyway. How better to embarrass Google, its now arch-enemy? So what about Apple jerking around its customers? Google may have been foolish to submit the app with such easily discoverable problems. Still, is allowing Google to make a fool of itself really worthy of Apple allowing the app to be downloaded by Apple customers?
I think we all know that answer. And it makes Apple look a lot worse than Google.
The app was pulled so quickly, I almost imagine Apple was waiting for Google’s call and jerked the app fast enough to avoid major user headaches, but slowly enough to make Google look stupid.
It’s OK for Google and Apple to play games with one another. It’s not OK to catch customers in the crossfire. Obviously, Steve Jobs’ “take no prisioners” attitude lives on in Cupertino.
CNET was able to quickly review the app before Google yanked it from the Apple app store, here’s their take:
Gmail does not appear in the Notifications submenu that’s new to iOS 5, nor is there a notifications entry when you access the Gmail app from the global iPhone settings menu. In addition to the notifications error, which signifies a coding mistake for the ‘aps-environment’ string, users are also disappointed that the Gmail app doesn’t support multiple user accounts and archiving with gestures, and that the app isn’t as graphically rich or as diverse from the Gmail Web app, among other grievances.
In a November 2 blog post Google Product manager Matthew Izatt excitedly announced that the new app “combined your favorite features from the Gmail mobile web app and iOS into one app so you can be more productive on the go.” He added that the app is “designed to be fast, efficient and take full advantage of the touchscreen and notification capabilities of your device. And it’s one more reason to switch to Gmail”
I wonder why Apple didn’t flag the app and send it back to Google for more work rather than inflicting it on iOS users? Even for only a few hours. READ THE FULL ARTICLE AT FORBES: www.forbes.com